Commitment to Compliance
The SCOOTER Store is in its 18th year as an industry leader, dedicated to providing freedom and independence to people with limited mobility. Moreover, the organization is committed to protecting the integrity of the Medicare benefit. The SCOOTER Store's commitment to compliance manifests itself in a number of tangible ways:
- Accreditation: The SCOOTER Store has achieved (and maintains) accreditation with the Accreditation Commission for Healthcare, Inc. (ACHC), a nationally recognized accrediting organization and one of the agencies approved by Medicare for Durable Medical Equipment Suppliers. Its mission is to support healthcare organizations and providers in optimizing wellness through standards that promote the effective, efficient delivery of quality services and products. This translates to a business that focuses on quality of service to customers, and operates in strict accordance with all applicable laws, regulations and guidelines.
- Active and Robust Compliance Program: The SCOOTER Store's compliance program is embraced by its employee-owners who are each committed to adhering to the rules and spirit of the system Medicare has established to protect the public trust. In taking compliance seriously, the organization has developed an extensive program that includes a number of critical elements, such as:
- Corporate Compliance Officer and Corporate Compliance Committee overseeing all compliance activities
- Dedicated compliance staff and department
- Written policies and procedures to ensure compliant work processes
- Auditing and monitoring of processes to frequently check for compliance
- Compliance training mandated for all employees on an annual basis
- Periodic review and assessment of all compliance program elements to provide for continuous improvement
- Credentialing: The SCOOTER Store's Corporate Compliance Department leadership and staff have impressive credentials: Certification in Healthcare Compliance from the Compliance Certification Board (CHC), the Certified Compliance & Ethics Professional (CCEP) designation from the Society of Corporate Compliance and Ethics, Academy for Healthcare Management Professional certification (AHMP), and Certified Healthcare Compliance Officer (CHCO). Staff credentials also include Certified Professional Coder (CPC) designation, membership in the Association of Healthcare Chart Auditors and Educators (AHCAE) organization, and the Certified Fraud Examiner (CFE) credential.
