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Scooter and Power Chair
Frequently Asked Service Questions

My power chair or scooter doesn't appear to be taking the charge. What's wrong?

A few things to check with the wall outlet: Is the charger plugged into a working outlet? Does a wall switch control the outlet? Is the plug inserted all the way into the electrical outlet? Does the amp meter go up when the battery charger is plugged into the outlet? During a normal charge, the amp meter needle moves up and then slowly down as the battery charge decreases. The amp meter is located next to the circuit breaker button on the bottom back of the unit. If these things are checked and the unit is still experiencing charging problems, contact a Service Representative at 1-877-311-0333.

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