The SCOOTER Store Service and Contact Information

Mobility Manager delivering freedom

Your satisfaction is our #1 priority!

Click here and fill out the Power Chair or Scooter Service Request as accurately as possible. One of our Customer Care representatives will respond within two business days.

If you prefer, call 1-800-391-7237 to speak to Customer Care.

The SCOOTER Store is always focused on our customers and prides ourselves on our high customer satisfaction ratings. With satisfaction ratings at 98%, we are truly an industry leader in keeping our customers happy.¹

¹Customer satisfaction ratings come from Senior Approved Services.

Find The SCOOTER Store location near you.

Request A Free Mobility Consultation
Our Mobility Consultants will help you:

  • Explore your mobility needs
  • Find the perfect power chair or scooter for you
  • Work with your unique financial situation
  • Ensure your power chair or scooter fits in your home and your life

Frequently Asked Questions
Select this link to find the answers to frequently asked questions about our products and services.

Get Service for my Power Chair or Scooter
Select this link to find out about getting technical service on your power chair or scooter.

Contact Customer Care
(after an order has been placed)

Select this link to contact The SCOOTER Store with questions about your recently placed order.

Remove me from the mailing list
Select this link to be removed from The SCOOTER Store mailing list.

Unsubscribe from Email
Select this link to be removed from The SCOOTER Store e-mail list.

Click to Call

Service

Request assistance online.
Mon - Fri 7:30AM - 5:30PM CST
Toll-free number: 1-877-311-0333

General Inquiries
Select this link to submit a general question about our company or Website that cannot be answered through other links.

Careers at The SCOOTER Store
Click this link to find out about current open job positions with The SCOOTER Store.

Contact Information

Corporate Headquarters

Mailing Address:

The SCOOTER Store
PO Box 310709
New Braunfels TX 78131-0709

Physical Address:

The SCOOTER Store
1650 Independence Drive
New Braunfels TX 78132
Toll-free number: 1-800-391-7237

Customer Care

Submit an online Customer Care Request.
Mon - Fri 7:30AM - 7:30PM CST
Toll-free number: 1-800-391-7237

Managed Care

Contact managed care online.
Mon - Fri 8:30AM - 5:30PM CST
Toll-free number: 1-800-771-5449
Toll-free fax: 1-888-879-3072

If you wish to contact an employee at The SCOOTER Store and don't have the direct number, please call (830)608-9200.

Managed Care | Physicians and Health Care | Caregivers and Family

About Us | Contact Us | Get Service | Careers