Mission and Values
Mission
Provide freedom and independence to people with limited mobility.
Values
The SCOOTER Store's organizational culture strongly emphasizes focusing on the customer, job integrity and celebrating accomplishments.
Delivering the Mission and Values
Through our Core Ideologies providing the clearest indication of the quality of products and services provided to customers.
Core Ideologies
Always Do The Right Thing
Demonstrate compassion and integrity through our words and actions with each other, customers, medical professionals, our families, vendors, neighbors, community, government agencies, third-party payers, competitors and shareholders. Consider and respect the perceptions of others.
Be Phenomenal
Relentlessly and passionately pursue rapid and continuous improvement of ourselves, our business, and each other.
Focus on the Customer
Focus every person and every department on their relationship to our customer. Strive to exceed the expectations of every customer before, during and after the sale.
Achieve Financial Success
As employee-owners, invest our intellect, passion and efforts to grow ESOP and shareholder value.
Grow Aggressively
Build our dominance in every market served, while expanding rapidly into every viable market.
Make Our Work Fun
Make our work fun and celebrate our accomplishments large and small.
